Solutions for the Energo/Utility sector
Optimize operations, increase efficiency and ensure the security of your infrastructure with innovative technologies and tools. Automate key processes and provide customers with relevant information at the right time. order-1 order-2 order-3 order-4 order-5 order-6 order-7 order-8 order-9 order-10 lg:order-1 lg:order-2 lg:order-3 lg:order-4 lg:order-5 lg:order-6 lg:order-7 lg:order-8 lg:order-9 lg:order-10
Relevant information at the right time
Personalised emails tailored to the customer's point of subscription will provide timely information about maintenance, better tariffs or savings opportunities. When breakdowns and outages occur, bulk notifications can quickly convey important information, reduce the burden on customer support and increase customer satisfaction.
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Digitised invoices and payments
Simplify invoice management with automatic email alerts. Clear information on invoices issued, due dates and online payment options to reduce late payments and administrative burden. With personalised reminders, customers always know where they stand and your team doesn't have to deal with unnecessary queries.
How can an industry solution help you?
Customer communication
Our e-mailing allows us to quickly inform customers about outages, breakdowns and new services.
Energy savings
Targeted campaigns provide energy saving advice and motivate the use of energy saving solutions.
Product promotion
E-mailing helps to introduce new tariffs, renewables and smart consumption management solutions.
Customer satisfaction
Regular communication with useful tips and exclusive offers improves customer relations.
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Interactive feedback
Get instant visibility of customer satisfaction and send out automated surveys after inspections, downtime or service interventions. Quickly analyse responses to better respond to customer needs and improve service without wasting time on manual evaluation.
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Automated consumption and revision management
Simplify contract management with automatic notifications of upcoming expiration, renewal options or tariff changes. Customers will receive timely information with a direct link to online processing, minimising administration, speeding up the process and eliminating unnecessary paperwork.
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Seamless integration with your systems
Automate communication by connecting to CRM, billing systems or customer portals. Keep data up-to-date, automate processes and communicate smartly - without unnecessary manual work.
HELIOS Partner
Zapier
IPEX
Start your free trial today
Sign up and enjoy a 30-day trial completely free. During this period, you can send up to 5,000 emails for free and try out all the features of the system just like in the paid version.
Generative AI features
Segmentation and reporting
Automation and personalisation
Pre-made templates
Statistics and heatmaps
Technical support